Shop Grid

Below are frequently asked questions, you may find the answer for yourself

You may certainly having lots of questions while browsing the site or doing shopping, here are few of the very common questions may rise in any body's mind , we are providing answers to them . When deciding how to choose the questions you'll include in your FAQ section, focus on relevancy, utility, and opportunities to turn that question into a path to further engagement or conversion.

It is absolutely safe to use your card on Salezone. First , we are using very advance technologies like One way hashing cryptographic mechanism to protect your sensitive information like card number. Second, we do not save any of your information at our end , only last 4 digits of your card are saved for reference , your payment is processed by secure payment channels available .
Salezone is an application where you may get very exciting coupons issued surprisingly, however it may be possible that you have a hard time to use it and that is very common , possible reasons may include :
  • The Coupon Code has already been used or redeemed.
  • The Coupon Code has been expired.
  • Your Purchase Condition is not met to use the coupon.
Yes, if you have applied any Coupon on your order , and by any means , if you cancel or return your order , you will get your applied coupon back into your wallet to be used in your next purchase . However , we shall request you to write an email to our support team ( for this case to assist you better . The process may take 24 hours to get completed .
You will receive an email confirmation if your order was successful. If you see that your payment was authorized but you didn't receive an order confirmation, it's probable your order was successfully placed but the connectivity to feed the confirmation to your web account and email failed. Please allow 24-48 hours to watch for the order to ship out. These are unusual situations but can happen
Absolutely, We use the advanced One way hashing cryptographic mechanism to protect your password , your password is absolutely secure with us , Don't worry. You can also login to your account by using OTP (One Time Password) , you will receive that on the phone number you provided at the time of registration with us.
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Wherever possible Our Logistics Services will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Our Services, you can return the item through a third-party courier service. Return fees are borne by the Seller.
These status are called Inventory Status. In Stock means , the requested quantity is available in ware house and can be fulfilled . Out Of Stock means , the requested quantity is not available at that moment and can not be fulfilled , you can not place order for Out Of Stock Items . Backorder status we will start in coming future. Back ordering means , the reqested quantity was in stock before but now not available or Out Of Stock , the fulfilment will be done of those items once it Stocks Up again. You can place Order on that items also which are out of stock in a case of Backorder